Privacy Policy

Your privacy is our priority – we collect, use, and protect your data responsibly as outlined in our full Privacy Policy.

Effective Date: 4 March 2025

1. Introduction

Welcome to Ecobuild Contractors. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://ecobuild-contractors.co.uk/] (the “Website”). By using the Website, you consent to the practices described in this policy.

2. Information We Collect

We may collect personal and non-personal information, including but not limited to:

Name, email address, phone number, and address (provided through lead forms or contact forms)
Information about your property and heating system
IP address, browser type, and device information (collected through cookies and analytics tools)

3. How We Use Your Information

We use the collected information to:

Process your inquiries and applications for free boiler replacements under the ECO4 scheme
Improve our Website and customer experience
Comply with legal obligations and government scheme requirements
Send you relevant updates, promotions, or service information (if you have opted in)

4. How We Share Your Information

We do not sell your personal data. However, we may share information with:

Government authorities or scheme administrators for eligibility verification
Trusted service providers who assist in delivering our services
Legal entities when required by law

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control or disable cookies through your browser settings.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Your Rights and Choices

You have the right to:

Request access, correction, or deletion of your personal information
Withdraw consent for marketing communications
Disable cookies through your browser settings

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Ecobuild Contractors

158A Beechwood Road Luton, LU49RY
info@ecobuild-contractors.co.uk
020 8090 9481